Cath Urquhart
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The most convenient and inexpensive method of getting foreign cash used to be withdrawing money from an overseas ATM using a debit card. Transactions usually incurred a charge of £1.50, but this was offset by an exchange rate that was generally better than the tourist rates. In the past year I have noticed that such transactions now incur two charges, and the advantageous exchange rate has disappeared. Why is this, and what is the best way to buy foreign currency? John Adsett, by e-mail
Cath Urquhart responds: Many banks charge two fees for debit-card cash withdrawals made overseas. First, there is a “currency fee”, typically 2.75 per cent of the amount withdrawn, which is wrapped up in the exchange rate so it does not appear on your statement as a separate item. This may be why you find the exchange rate uncompetitive. And many banks also charge a “withdrawal fee”, typically 1.5-2 per cent of the amount withdrawn, minimum £2.
Nationwide Building Society is the only lender I’ve found that does not charge either fee. But to obtain its debit card, you must hold a current account with Nationwide, which may mean changing banks. Holders of other debit cards should consider withdrawing larger amounts less frequently to reduce the withdrawal fee charges.
Alternatively, buy foreign currency before you leave, shopping around for deals such as zero commission and free home delivery. Try these: Marks & Spencer Money (0870 6003502, www.marksandspencer.com/ travelmoney), Nationwide (0870 0100719, www.nationwide.co.uk), The Post Office (0845 7223344, www.postoffice.co.uk), Thomas Cook (0870 0102913, www.thomascook.com), Travelex (0870 2405405, www.travelex.co.uk).
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Foreign currency charges can be ridiculous. I used a debit card to pay for a metro ticket, which cost 8. I was charged a £1 fee and 2.75% commission, so fees accounted for 18% of the value of the purchase.
Get a Nationwide account!
CJ, Coventry, UK
For those resident abroad and having their NI pension paid into a UK bank account, this is an on-going occurrence. The changes of a UK visit are virtually non-existent. Any suggestions?
Andrew Milner, Karuizawa, Japan
If you are travelling to SE Asia or Australasia , take sterling in cash with you. The licenced money changers in Singapore, Malaysia, Thailand etc generally offer rates within 1% of the interbank rates shown in the financial pages. There are no "commission" charges or fees and no restrictions on note sizes and most happily accept travellers cheques at the same rates.
A major UK exchange firm's website, for instance, was quoting $2.86 Singapore (before fees) to the pound today. Local money changers $2.97 nett...on a Sunday.
Travelling on to Aus or NZ via SE Asia change sterling if transitting ,either in town or at the banks at Singapore, KL, or Bangkok Airport. Far more competitive than UK firms and open 24/7 so you can change enough for the cab before seeking the real rate in the shopping centres.
Safety issues are negligible, all hotels have in room safes, but ATMs (with charges of course) are universal.
Re-change surplus cash before flying home and avoid getting ripped off again.
Martin, singapore,