In Tune
Stories and Songs on today's free French CD, with The Times
Navigation - link to other main sections from here
From
August 12, 2007
Holiday Inn refused refund when my Mum died
Hotel company is blasted by Alan of Tyne and Wear for charging £11 to rebook due to a family bereavement
Times recommends
Find a holiday
Search our Travel Directory
Focus Zone
Know on the Go:
How the new breed of location based mobile services can find your nearest cashpoint, restaurant or wi-fi hotspot
Top 100 Films:
Enjoy screenings of all the classic films you love, plus take advantage of two-for-one tickets
Sport Safety :
We explore leisure activities that are safe and suitable for all of the family
Perfect Pets:
Times Online's new TV show helps you make the right decisions for your pet
Totally California:
Are you California dreaming? Explore the wonders of the Golden State. Also enter our fantastic competition
Young Photographer:
See the best entries in this year's competition
Surprise Yourself:
Your brain is capable of more than you might think...
James Bond:
An interactive preview of the brand new For Your Eyes Only exhibition
Business Travel:
The latest travel news plus the best hotels and gadgets for business travellers
Our bags have been missing at Heathrow airport since 1st July 2007.We have 3 bags still missing 1 was returned to us on 10th July and what we cannot understand is they all came into Heathrow at the same time on a Iberia flight from Barcelona.
You get no help from BA at all thats if you manage to speak to some-one,all you get is they are in the back log well its about time they did something about their back log.We have lost everything and no- one seems to give a damn.Its been 6 weeks now and we are still living in hope that one day we will get them back. We have even been to Heathrow to see if they will look for them for us but you get no response.We only live 20 minutes from the airport.
Sue Evans, Twyford Nr Reading,