From the Sunday Times readers’ rants
Stories and Songs on today's free French CD, with The Times
On the UK Hertz website a few weeks ago, a week’s hire for a basic model from Shannon airport was advertised at £170. However, when I went to Hertz.com by mistake, exactly the same car, times and conditions were advertised at $224, which works out at about £113. Unfortunately, you can’t use the American site to book, as it requires an American postal address. Is this rip-off Britain again? Danny Kreft, Derbyshire
Hertz replies: “The difference in charges is because US credit cards have different insurance coverages and terms from those issued in Europe with regard to car rental. Therefore, the car-rental industry generally defaults US customers into insurance-exclusive rates and European ones into inclusive ones. While Mr Kreft may have put the same car, times and conditions into his request, the US-based site would default to no insurances and, thereby, seem cheaper.”
Search our Travel Directory
How the new breed of location based mobile services can find your nearest cashpoint, restaurant or wi-fi hotspot
Enjoy screenings of all the classic films you love, plus take advantage of two-for-one tickets
We explore leisure activities that are safe and suitable for all of the family
Times Online's new TV show helps you make the right decisions for your pet
Are you California dreaming? Explore the wonders of the Golden State. Also enter our fantastic competition
See the best entries in this year's competition
Your brain is capable of more than you might think...
An interactive preview of the brand new For Your Eyes Only exhibition
The latest travel news plus the best hotels and gadgets for business travellers
I'd be very careful about the comments that Hertz made about insurance cover as although there is an element of truth in the different insurance cover they are being very selective with the truth. Just like the widely varying price of cars across Europe where manufacturers claim different specifications, this is essentially another clever scam. By changing the product in very minor ways, companies and especially the UK end can scam customers very easily by deliberately making it difficult to compare like with like. As a general rule of thumb, take it as read that at todays currency exchange rates, what costs a £1 in the UK will cost â¬1 in Europe and $1.50 in the US which is a far cry from the real exchange rates.
Mike, Alicante, Spain