Wi-fi went live on the Heathrow Express this week. The service has been developed by T-Mobile and Nomad Digital who claim that the 15,000 passengers who use the Heathrow Express each day will be able to access the internet at a typical connection speed of 2 megabits per second throughout the journey, including the four miles of the journey which passes through tunnels.

The services uses WiMAX technology to allow the wireless signal to penetrate into the tunnels. WiMAX allows internet access up to around six miles from a radio base station without the need for a direct line of sight.

Brian Raven, Heathrow Express’ managing director, says: ”We are constantly looking for innovative and useful services for our customers, and the addition of T-Mobile HotSpots further improves the experience we offer and illustrates why we’ve been voted the nation’s favourite train company. Delivering outstanding customer service is what our customers expect, and giving our time-sensitive travellers the choice to be connected throughout the 15 minute trip to or from the airport is an excellent example of how Heathrow Express stays one step ahead of competitors.”

Richard Warmsley, mobile internet boss at T-Mobile UK said: “The service will help passengers make good use of their valuable time; catching-up with those last minute emails, Googling that pre-meeting research, checking that their flight is on time, or even watching the goal they missed while they were in the air. This is what T-Mobile is all about – giving our customers access to the information that matters to them, to manage both their business and personal lives wherever they are.”

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